Khaled Maher
Senior Sales Associate
CairoWork Experience
FRG (Skechers, Anta, Umbro)
Nov 2023 - Jan 2025 -1 yr, 2 months
- Job Details:Managed daily sales operations and promptly resolved customer issues. Cultivated and maintained strategic client relationships, ensuring high customer satisfaction and loyalty. Provided guidance and support to team members, helping them achieve their individual goals.
New Born
May 2021 - Aug 2022 -1 yr, 3 months
- Job Details:Cultivated strong customer relationships by delivering personalized service and consistent follow-ups. Contributed to planning and executing seasonal promotional events to enhance customer engagement. Addressed customer inquiries and resolved issues to maintain high satisfaction levels.
Crocs Egypt
Mar 2020 - Apr 2021 -1 yr, 1 month
- Job Details:Provided comprehensive product information to guide customer decisions and highlight key benefits. Upheld brand standards through effective visual merchandising and proactive customer engagement. Contributed to store promotions and marketing initiatives to boost overall sales.
Town Team Men's Wear
Mar 2018 - Feb 2020 -1 yr, 11 months
- Job Details:Proactively consulted with customers to identify needs and recommend tailored product solutions. Consistently surpassed monthly targets through persuasive selling techniques and strategic upselling. Maintained visually appealing displays and optimized product layouts to drive foot traffic.
Education
Bachelor's Degree in Software Engineering
Higher Institute of Computer and Management Information System (HICMIS)Jan 2021
Skills
- Problem Solving
- negotiation skills
- Effective communication
- Customer service excellence
- Closing Techniques
- Customer relationship building
- Active listening
- Target achievement
- Microsoft Office suite
- email communication
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Languages
Arabic
FluentEnglish
Intermediate