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Khaled Hassan

CC Agent

Faisal, Giza, Egypt

Work Experience

  • CC AgentFull Time

    Orange Egypt

    Oct 2019 - Jul 2021 -1 yr, 9 months

    • Account advisor "Call center agent"Full Time

      National Bank of Egypt

      Nov 2016 - Oct 2019 -2 yrs, 11 months

      • Technical support over phone at etisalat for ispFull Time

        Etisalat

        Jan 2016 - Nov 2016 -10 months

          • Education

          • Bachelor's Degree in Computer science

            October 6 University (OU)

            Jan 2015 

          Achievements

          Microsoft Student Partner Program For 3 Years At University

          Skills

          • Great contact over phone
          • Technical Support
          • Help desk
          • CCNA
          • Microsoft Office

          Languages

          • Arabic

            Fluent

          • English

            Advanced

          Training & Certifications

          • CCNP

            National Telecommunication Istitute·2021

          • Ethical Hacking & Network Monitoring

            NTI·2021

          • Ethical Hacking & Network Monitoring

            NTI·2021

          • Network Attack & Mitigation

            NTI·2021

          • Network Attack & Mitigation

            NTI·2021

          • CCNA

            NTI·2021

          • CCNA

            National Telecommunication Institute·2021
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