Khaled Hassan

Clinical Application SpecialistFull Time

• Job Details:● Customer Support: Provided ongoing technical support to clinical staff during procedures, including troubleshooting equipment issues and optimizing imaging techniques to ensure effective use of ultrasound products. ● Post-Installation Support: Followed up on customer complaints and issues post-installation to maintain high levels of customer satisfaction and ensure seamless product usage. ● Sales Collaboration: Collaborated with the sales team to complete equipment quotes for customers and contributed to the increase in sales revenue through the promotion of the MSK application. ● Clinical Training: Conducted clinical training sessions for physicians, nurses, Biomeds, and support staff on the installation and use of ultrasound products, including ultrasound processors and related consumables. ● Competitive Analysis: Developed and maintained knowledge of competitive products, providing input to management and updating the database of competitive accounts. ● Event Participation: Participated in congresses and workshops to demonstrate and promote ultrasound Esaote products.