Khaled Hassan Bahr

Customer Service representativeFull Time

• Job Details:Receive and manage large quantities of incoming and outgoing calls (inquiries and complaints) in a timely manner with a rapid response. Dealing well with the inquirer or complainant Follow the script of texts and instructions assigned to calls. Identify customer needs, clarify information and provide solutions or alternatives available. Provide marketing offers for the products and services of the institution. Attend educational training continuously to improve the level of service and performance.

CashierFull Time

• Job Details:Welcoming customers, answering their questions. Operating scanners, scales, cash registers, and other electronics. Balancing the cash register and generating reports for credit and debit sales. Accepting payments, ensuring all prices and quantities are accurate and -proving a receipt to every customer. Processing refunds and exchanges, resolving complaints.