Khaled AbdelRahman Hashem

Head of HR & Admin.Full Time

• Job Details: In Charge for the strategic leadership, direction and development of Al-Mashreq Eye Hospital HR & Admin. Departments.  Lead the hospital transformation in terms of process and procedures, workforce optimization in terms of performance, discipline & production.  Create & Establish the below Functions: o Recruitment o Learning & Development o Performance Management o Organizational development o Compensation & benefits o Policies & Procedures o Personnel  Managing Admin. Department and all its related functions such as:  Maintenance: Al-Mashreq premises & Medical devices.  Security  Customer service (Cleanliness).  Setting and delivering business objectives across all areas such as operational management, HR management & OD, calibration, performance, financial effectiveness and setting up new services. Acting as Project Manager in some areas such as:  Responsible for acquiring and preparing the ISO 9001:2015 o Succeeded to prepare for and acquire the ISO certificate from TUV in only 3 month.  Took the initiative of reducing Al-Mashreq internal & external cost. o Succeeded to reduce Al-Mashreq cost in printing to more than 150% which save to Al-Mashreq more than 230,000 per year. o Overall cost reduction reach 40%  Took the initiative of Al-Mashreq appearance & coordinate Al-Mashreq Facebook creation that operated thru outsourced vendor.

HR ManagerFull Time

• Job Details:Professional Skills & Interests: • Strategic Management • Recruitment & Selection • Organizational Development • Performance Management • Learning & Development • Compensation & Benefits • Outsourcing & Sourcing Services • Employer Branding HR Manager @ Raya Corporate Recruitment:  Sourcing.  Man-power planning.  Upper-hand for HR Interviews.  Employment fairs participation.  Find & interface with recruitment agencies.  Different Web searching tools  Attrition/analysis reports.  Referral employee program.  Track and update pipeline candidates  Conducting Psychometric personality assessment for HIPOs. Organizational Development & Performance Management  Grading map (Towers Watson) and criteria to move  Job evaluation.  Promotions cycle  Competency frame work  KPI’s creating & restructuring.  Guiding Line Managers for best practices.  Applying Performance Management System.  Creating Job Analysis & Documentation. Learning & Development  Annual TNA  Training plan implementation  On-line training  Training budget control  Search for courses and contact providers HR Policies & Initiatives  Update policies documentation & communication  Monthly reports  Audit on all policies compliance from “Telecommuting Policy, Performance Management Policy & Workflow, Unsatisfactory Performance Policy & Workflow, Termination Policy & Workflow, Assessment Center Policy & Workflow, and Manpower Planning Policy & Workflow Saudi Arabia Responsibilities – “Remotely”  All HR Functions – Recruitment, Training, Performance Mgt. & OD  Maintain Saudization Targets.  Saudi Labor Law.  Netagat Program.  All HR Saudi Operations such as HRDF/Hadaf – Gossi – Medical

HR SupervisorFull Time

• Job Details:Recruitment: • Recruited 348 candidates through egabi’s talented acquisition program including Yearly Plan, Assessment Campaigns, and Staffing Structure. • Positions Hired: 15 Project Managers, 6 Sales Executives, 9 Sales Account Managers, 6 Territory Managers, 83 Developers (47 Junior – 36 Seniors), 48 ERP Consultants, 53 Technical Consultants, 60 Managerial Roles, 28 Quality Engineers, 18 Support Function, 22 Drivers & Office boys. • Manpower Achievements Percentage through Years: Year 2011: 100% Year 2013: 89% (Shrinking Market & Reducing Plan) Year 2012: 118% Year 2014: 100% Till October 2014  Responsible for preparing & implementing egabi’s Manpower plan.  Following up & enhancing recruitment process and ensure its flexibility.  Develop, update & reviewing egabi’s recruitment process & organizational development process aligning with CMMI 3 & 4.  Conducting different Interviewing techniques obedient in behavioral, structured and CBI (competency based interviews).  Handling Recruitment Advertisements & Campaigns.  Utilize online recruitment services to attract and source applicants.  Aligning selected candidates with egabi’s competencies.  Conducting job analysis interviews with jobholders and direct managers.  Formulating job descriptions, specifications, and job relations internally & externally for each job.  Responsible for Recruitment in our exterior branches in Saudi & Dubai.  Conduct Exit interviews with resigned employees.  Track Managers performance towards their employees & support them with HR functions & policies.  Responsible for the Outsourcing dept. (3rd party solutions) Learning & Development: • Conduct Training Needs Analysis for 278 employees, Soft skills training Management for 190 employees with calculating their Return On Investment. Developed training evaluation forms and handling in-house training logistics (for external parties). • Training Plan Achievements: Were able to achieve 100% of our Training Plan for 2010, 2011, 2012, 2014 & only 60% of 2013.  Conduct New Hire Orientation Program for 2 – 3 days, including basic soft skills such as comm. skills, presentation, dealing with change & Motivation.  Identifying employees needs through TNA process & implement the best methodology to enhance their weaknesses & power their strengths.  Preparing & implementing egabi’s Training plan.  Collect and disseminate information on available training sources, methods, cost, and program evaluation through establishing and maintaining relationship with training partners.  Assess the effectiveness of training design and delivery methods.  Ensure effective implementation of training policies & procedures in order to ensure adequate results & right expectations of our ROI  Oversee the training budget, work resources, and training cost-effectiveness.  Handling in-house training logistics (for external parties).  Calculating ROI (Return On Investment)  Responsible for Summer Training program. Performance Management  Developed egabi’s Competency Based Performance to be aligned with egabi’s Job description for each position in the company.  Develop & Monitor the Performance Management cycle.  Conduct Performance Appraisal Training Sessions for Section heads, & 1st line Managers, track them towards their employees. Responsible for conflicts arise between dept. head and the employee.  Successfully implement about 90% from the output extracted from PA & entered our Implementation Phase Plan. Communication Programs (Marketing perspective)  Full responsibility for implementing Internal Communication Programs such as Trips inside Egypt, Charity programs, Team Building events, Sport Tournaments and others. Acting as HR Manager for: (Jan 2011 to September 2014) egabi SAUDI BRANCH Responsible for all HR functions:  Recruitment.  Performance Management.  Learning & Development.  Compensation & Benefits (including payroll & preparing company’s career path).  Personnel. (including medical care)  Conducting team building activities.  V. familiar with Saudi Labor Law as I am responsible for egabi’s branch in Saudi Arabia.