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Khaled Hamdy

Supervisor at btech

Hadayek Alkobba, Cairo, Egypt

Work Experience

  • SupervisorFull Time

    btech

    Aug 2014 - Present -10 yrs, 11 months

    Egypt , Cairo

    • Job Details:Supervisor in Proactive Team Follow on Agents Who Calling Customers For All Tasks * Follow With All Cancellation Orders (by calling all customers ) To get all Reasons . * Make many Survey Calling With Customers . *Follow With Delivery Orders (Which not delivery for any reason) To Handle customer. * Make Retention For Cancellation Orders. * Make Reports With All Tasks . * Solve All Complains And Problems Which get from agents on call during day.
  • Education

    • Bachelor's Degree in computer science

      New Cairo Academy

      Jan 2006 

    Skills

    • Data Analysis
    • Microsoft Excel
    • Microsoft Word
    • Customer Service
    • Sales Target
    • Supervisor

    Languages

    • English

      Intermediate
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