
Khaled Ali Hafez
General Manager at Rak Contracting & Trading
Nasr City, Cairo, EgyptWork Experience
General Manager Full Time
Rak Contracting & Trading
Mar 2015 - Present -10 yrs, 4 months
Egypt , Cairo
- Job Details:• Providing the required linkage between the Board of directors and the executive management team, and provide them with adequate information to carry out their responsibilities. • Assisting the Board of Directors in setting strategic goals, objectives, budgets, policies, and procedures to enhance its market share, profitability and return on investment. • Responsible for implementation of all the company’s projects within the time line and budget. • Acting as the principal public relations officer of the company and represent them with major customers, government entities, the financial community, and the public. • Conducting a strategic review of performance on a regular basis to determine whether the company is meeting its short-and long-term objectives (increase in profits, increase in market share, return on investment, etc.). And follow-up to ensure appropriate measures are taken to correct unsatisfactory results. • Responsible for leading & managing the day-to-day management Company's business, & operations. • Establish and maintain an effective system of communications throughout the company to ensure that the responsibilities, authorities, and accountabilities of all executives are clearly defined and understood. • Responsible for all matters commercial verifying bids, including the pricing of all new business, verifying all agreement and subcontract agreements. • Conducting the annual performance appraisal for all executives and recommend salary adjustments, rewards and promotions • Ensuring development of an effective organizational structure and the promotion of a positive internal climate in which management development for succession is nurtured. • Delegating some responsibilities to appropriate executives to ensure smooth running of the company.
Corporate Facilities & Real Estate Manager Full Time
Khalid Cement Industries Complex-Qatar
May 2010 - May 2015 -5 yrs
Qatar , Doha
- Job Details:• Managing all FM operations and Real Estate to the group companies, Factory, labourer, and staff camps and real estate portfolio to the owner. • Establishing the estimated annual operating budget based on the agreed operating plan. • Ensure proper administration of financial, contract and documentation in all aspects of both building and related service management ("hard" and "soft" services). • Manages the services and company assets and ensure that environmental health and safety, and quality programs are in conjunction with department's objectives. • Managing reactive and preventive maintenance programs across all fields. • Ensuring that the facility has the most suitable environment for the clients and their activities. • Approving quality of materials supplied by service Providers. • Investigating availability and suitability of options for new premises. Calculating and comparing costs for required goods or services to achieve maximum value for money. • Distributing core activities directing, coordinating and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling • Monitoring collection of payments owed from tenants and implement contractual Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals. • Managing leasing process and maintain customer database for real estate portfolio including tenant details, sales, marketing, leases and property management. • Negotiating leasing contracts with tenants & collecting security deposit. • Accomplishing financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective action. • Maintaining property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units completing repairs and planning renovations. • Responsible for maximizing the net operating Income from the leased properties through the provision of good quality real estate, effective marketing, good tenant relationships and lease renewals with good quality tenants. • Projects management/Supervision on the construction of projects/preparing documents of tenders for projects. Responsible for overseeing all the projects from Design to handover. • Manages and develops a clear strategy which provides a smooth handover from construction to operation and establishes the handover procedures of the project. • Ensure that Facilities Management outlines the requirements during construction stage. • Cooperate with external parties like architects, authorities, construction engineers, etc. • Managing of labourer, staff camps and family accommodation (1300 workers and employees) Responsible for the full camp facilities including inventory of assets, house rules, inspection, repair, maintenance, restaurants, reception, cleaning, security, transportation and laundry
Facilities ManagerFull Time
CTC construction company in Abu Dhabi, UAE.
Jan 2004 - Apr 2010 -6 yrs, 3 months
United Arab Emirates , Abu Dhabi
- Job Details:• Managing a team of engineers, supervisors, technicians and workers to manage all FM operations to the group companies, labourer, and staff camps and real estate portfolio to the owner and warranty period for projects implemented by the company. • Managing reactive and preventive maintenance programs across all fields- Civil, electrical, plumbing, AC, and. Housekeeping, security, safety, etc. for all facilities and business units. • Managing outsourced service contracts, including inspections and quality management of service delivery. • Managing and leading changes to ensure minimum disruption to facilities and core activities • Monitoring of all service providers and contractors as per contract. • Space management and renewal activities of leasing contracts for the company’s buildings and branches. • Obtaining quotations. • Following up time schedule for the projects. • Distributing core activities directing, coordinating and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, and catering. • Allocating office space according to needs. After the completion of implemented projects • Responsible for Maintenance of several construction sites after delivering to the client (warranty period). • Manage of labourer, staff camps (2000 workers and employees) Responsible for the full camp facility including inventory of assets, house rules, inspection, repair, maintenance, restaurants, reception, cleaning, security, Transportation and laundry.
Facilities & Leasing ManagerFull Time
Talal foundation for General Contracting, Jeddah , Saudi Arabia
Nov 1990 - Aug 2003 -12 yrs, 9 months
Saudi Arabia , Jeddah
- Job Details:Talal foundation for General Contracting - Saudi Arabia- Jeddah (Sheikh/ Abbas Adham Property Management) 1990 - 2003 Job Title: Facilities & Leasing Manager 1996 to 2003 Job Title: Assistant Facilities & Leasing Manager 1993 to 1996 Job Title: Facilities Supervisor 1990 to 1993 • Managing real estate portfolio containing residential and commercial properties, compounds and Malls. • Head of the Facilities & Leasing Management Department. Facilities department • Preparing a plan to manage the facilities and annual budget. • Managing reactive and preventive maintenance programs across all fields- Civil, electrical, plumbing, AC, and drainage. Housekeeping, security, safety, etc. for all facilities and business units of the real estate portfolio. • Monitoring suppliers, contractors and service providers. • Projects management and supervising and coordinating work of contractors. • Responsible for purchasing processes and suppliers. • Planning best allocation and utilization of space and resources for new buildings, or reorganizing current buildings. • Protecting, maintaining, and enhancing the value of various real estate assets to maximize the owner's return. • Return and hand-over of tenant’s premises. • Supervising final inspections, and fit out specifications. • Overseeing general maintenance of buildings to ensure that they meet health and safety standards and legal requirements. • Maintaining a high level of customer satisfaction, follows up and resolves customer complaints (if any). • Minimizing turnover rate of leased premises by proactive communication with tenants and providing critical input to the Asset Management Team. Leasing department • Establishing rental rate by surveying local rental rates; calculating overhead costs, depreciation, taxes, and profit goals. • Attracting tenants by advertising vacant units. Obtaining referrals from current tenants; explaining advantages of location and services; showing units. • Ensuring enquiries are handled promptly, filed and replied to on timely manner and when necessary and arrange site visits for potential tenants. • Accomplishing financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective action. • Monitoring collection of payments owed from tenants and implement contractual terms. • Creating and maintaining a database of inquiries and potential tenants for re-letting of vacant units, which includes catalogue library. • Conducting negotiations with more than one tenant for each space and then make a recommendation on preferred tenant to the Leasing Committee (within assigned properties). • Preparing lease agreement and all necessary documents to commercial and legal bind agreement with tenant in co-ordination with Legal Department and Leasing staff. • Maintaining in conjunction with the Legal and the relevant Property Development and Commercial Operations Executives a standard Lease. • Managing all leasing activities including attracting new tenants, vetting prospective clients, rental negotiations and the development of attractive leasing packages. * Follow up correspondence with the. Tenants – Contractors – Service Providers
Education
Higher Diploma of the Institute of civil engineering / Surveying, Cairo, Egypt. (Ministry of Higher Education) in good
Ministry of Higher EducationJan 1986 - Jan 1989 - 3 yr
High School - Thanaweya Amma
Khalil Agha military secondaryJan 1985
Achievements
2015 until now - General Manager- Egypt. Rak Contracting & Trading. 2010 to 2015- Corporate Facilities & Real Estate Manager - Qatar. Khaled Cement Industries Complex. 2004 to 2010 Facilities Manager-UAE. CTC - Construction Technology Contracting ..1990 to 2003 -Facilities & Leasing Manager- Jeddah- Saudi Arabia-Talal foundation for Contracting- Sheikh/ Abbas Adham Property Management)
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
• First Aid Training, Red Crescent, U.A.E, Ras Al Khaimah, U.A.E, May. 2007
• First Aid Training, Red Crescent, U.A.E, Ras Al Khaimah, U.A.E, May. 2007·2008• Health & safety Course, CTC Training Centre, Ras Al Khaimah, U.A.E
• Health & safety Course, CTC Training Centre, Ras Al Khaimah, U.A.E·2007• Fire fighting and rescuing U.A.E Civil Defence Ras Al Khaimah, U.A.E. Aug. 2007.
• Fire fighting and rescuing U.A.E Civil Defence Ras Al Khaimah, U.A.E. Aug. 2007. ·2007