Khaled Fawaz

Multicare

• System AdministratorFull Time

  Sep 2024 - Present -10 months

  Egypt , Cairo

  • Job Details:•Administered and supported the company's IT infrastructure, ensuring high availability, performance, and security of systems and networks. •Provided advanced technical support to users, resolving complex hardware, software, and network-related issues efficiently. •Managed and configured Windows Server environments, including Active Directory, Group Policy, DNS, and DHCP services. •Handled virtualization platforms using VMware ESXi, including creation, monitoring, and backup of virtual machines. •Administered Office 365 and Google Workspace, managing users, email security, and collaboration tools. •Implemented and managed File Sharing systems with proper access control and backup strategies. •Maintained and monitored network infrastructure, including switches, routers, and access points. •Configured and managed FortiGate Firewall, applying advanced security policies and VPN configurations. •Worked with Veritas Backup Exec and Veearn to ensure reliable data backup and disaster recovery solutions. •Administered Linux servers for various services and automation tasks. •Managed Kaspersky Endpoint Security Cloud, applying centralized policies, threat monitoring, and real-time protection across endpoints. •Ensured system updates, patch management, and regular security audits were performed to maintain compliance and stability. •Documented IT procedures, incidents, and solutions to ensure transparency and continuity
• It SpecialistFull Time

  Aug 2023 - Sep 2024 -1 yr, 1 month

  Egypt , Cairo

  • Job Details:•Provided comprehensive technical support to end-users, resolving issues related to hardware, software, and networking. •Maintained and ensured the smooth operation of IT infrastructure including computers, printers, and peripheral devices. •Monitored and maintained network services to ensure stability, availability, and performance. •Worked with Windows Server for managing users, roles, and Group Policy configurations. •Administered Office 365 and Google Workspace, managing users, licenses, emails, and security settings.•Gained practical experience in Linux environments for system administration tasks. •Utilized VMware ESXi for creating and managing virtual machines and resources. •Managed FortiGate Firewall settings and rules to enhance network security and traffic control. •Worked with backup and disaster recovery tools including Veritas Backup Exec and Veeam Backup & Replication.