Khaled Farid

SME & SOHO Acquisition Manager “Sharkeya, Canal & Red Sea Region”Full Time

• Job Details:• Manage a team responsible for Vodafone’s expansion across the SME & SOHO enterprise market in “Sharkeya,Canal & Red Sea Region” • Ensure delivery of team’s financial targets is in line with company’s objectives • Evaluate risks and threats appropriately across the business portfolio • Focus on the Customer Experience and Sales Team role in delivering solutions meeting customers’ needs • Engage cross-functionally with stakeholders to ensure delivering the propositions meeting segment needs

SME & SOHO Acquisition Manager “Greater Cairo Region”Full Time

• Job Details:• Managed a team of 26 Sales Executives responsible for Vodafone’s expansion across the SME & SOHO enterprise market in “Greater Cairo Region” • Ensured delivery of team’s financial targets was in line with company’s objectives • Evaluated risks and threats appropriately across the business portfolio • Focused on the Customer Experience and Sales team role in delivering solutions meeting customers’ needs • Engaged cross-functionally with stakeholders to ensure delivering the propositions meeting segment needs

Strategic National Accounts Manager “Vodafone Global Enterprise”Full Time

• Job Details:• Managed the strategic global companies & monitor service delivery against global targets • Ensured delivery of all financial targets in line with company’s objectives • Evaluated risks and threats appropriately across the business portfolio • Introduced new innovations and concepts to key decision makers, through relationship and stakeholder’s management • Understood up front through engagement at the right business level of customer’s strategic and operational issues • Focused on the customer experience and be sure that they are up to date with all new offers • Monitored and maintained cross functional activities • Operated at all levels within the customer organization with an emphasis on owning & solving customer issues whilst building excellent rapport to maximize customer experience