KE
Khaled Elghamrawy
Operations Manager
Cairo, EgyptWork Experience
Lipa Restaurant
Jul 2023 - Oct 2024 -1 yr, 3 months
Saudi Arabia
- Job Details:Improved operational efficiency by streamlining processes and implementing strategic plans. Reduced overhead costs through efficient resource allocation and budget management. Led teams to achieve business objectives on time and within budget constraints. Identified bottlenecks, implemented solutions, and increased productivity. Managed vendor relationships to ensure timely delivery of services. Implemented quality control measures, enhanced product standards. Developed risk mitigation strategies, ensured business continuity during crises. Devised operational policies for regulatory compliance and best practices adherence. Optimized workflow procedures with strategic planning and team coordination. Analyzed performance metrics, identified areas for improvement in operations management. Managed inventory efficiently to minimize stakeouts and overstock situations. Applied lean principles to operations management, reduced waste significantly. Negotiated contracts with suppliers for cost-effective procurement of resources. Directed safety protocols implementation, created safer workplace conditions. Maintained smooth-running business operations by delegating priorities to staff abilities. Monitored health and safety measures for guaranteed compliance. Translated senior management directives into actionable front-line policies and implemented changes with stamp. Handled negotiations with outside vendors and service agencies to meet group needs. Organized financial and operational data to help with yearly budgeting and planning.
Euro Marche (Euro Bakery)
Feb 2021 - Jul 2023 -2 yrs, 5 months
Saudi Arabia
- Job Details:Enhanced operational efficiency by refining workflow processes. Directed team tasks for improved productivity and staff morale. Achieved cost reduction with effective resource management. Developed new procedures to streamline supply chain operations. Boosted team performance with regular training sessions. Executed quality control measures, maintaining high product standards. Handled customer queries, enhancing client satisfaction levels.
Starbucks Coffee
Jan 2018 - Jan 2021 -3 yrs
Saudi Arabia
- Job Details:Developed a team-oriented environment by implementing effective leadership strategies. Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution. Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service. Streamlined operations to maximize efficiency and minimize waste and losses. Led training sessions for new employees, equipping them with necessary skills and knowledge. Resolved customer complaints effectively, protecting the store's image and consumer relationships.
Education
Bachelor's Degree in Management and Accounting
Helwan UniversityJan 1996 - Jan 2000 - 4 yr