Khaled Farouk El Khadem

Admin Supervisor at Vodafone Egypt

Sayeda Zeinab, Cairo, Egypt

Aug 2021 - Present -3 yrs, 11 months

Egypt

Just2pay

Apr 2020 - May 2021 -1 yr, 1 month

Brand House

Mar 2019 - Apr 2020 -1 yr, 1 month

Egypt , Cairo

Job Details:* Assisting the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives. * Assisting the Sales Manager in revising and implementing the sales plans. * Assisting the Sales Manager in providing professional level of customer service with existing and new customers. * Supervising the duty shifts. * Handling customer issues, resolution and communicate escalated issues to the Sales Manager. * Supervising Sales Representatives. * Making reports showing sales, adherence, and attendance. * Making sure that all employees are committed to company policies and procedures.

United Arab Shipping Company

Jan 2016 - Dec 2019 -3 yrs, 11 months

Job Details:*Research and explore potential global markets. *Find potential clients and convert them into actual customers than *following up to reach a wider client base. *Receive and complete customer Requests. *Handling the customer's sales inquiries. *Study the Export & Logistics market and potential customers and identify the best approach for prospecting new clients and current clients’ development. *Develop a sales information system including customer database and keeping it updated and available on time to support the decision-making process Continually attempting to penetrate new markets and establish the company image as a good international brand in different regions.