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Khaled El-Sayed El-Kamash

Sales Manager at Ebtkar

Cairo, Egypt

Work Experience

  • Sales ManagerFull Time

    Ebtkar

    Apr 2018 - Present -7 yrs, 3 months

    Egypt , Cairo

    • Job Details:From 01/04/2018 until now Sales Manager ( Ebtkar Group ) Cairo - Egypt. Home Appliances ( Retail - Distributors ) for brand ( Saturn Home Appliances ). My Responsibilities: • Focus on determining and managing key accounts in order to accomplish and advance sales budgets, and maximize opportunities to make sales • Responsible for achieving certain sales target from direct sales routes through the process of growing and developing existing Customers. • Actualize crucial and overall expenses the company incurs to foster its brands and products. • Ensure that the appropriate products are brought to the right place and at the proper time so as not to miss the sales target needed to achieve a business plan. • Searching for open territories for the possibility of convincing customers to grow their businesses with the company’s products. • Generate revenue while participating in the development and implementation of the strategic sales plan for the company. • Create business proposals for new and existing opportunities. • Play a fundamental role in setting up new businesses; take responsibility for the effective on-boarding of new customers. • Give a rundown of the level of competition and general market activities on a daily basis to the sales director. • Give up-to-date information relating to customer activities. • Establish a relationship with Customers and provide high standard of customer service continually. • Work description also involves duties such as liaising with customers and cross-functional teams, monitoring the effectiveness and success of customer satisfaction with the company’s delivery. • Get involved in company’s product design and applications, marketing, and logistics activities. • Ensure successful and timely delivery of products/services to customers according to their specifications. • Generate sales for the company according to specified targets. • Manage complaints and conflicts with clients effectively. • Prepare reports of sales metrics over a specified period of time – monthly, quarterly, and yearly. • Negotiate business opportunities and contracts with Customers.
  • Sales ManagerFull Time

    Egyptian Silicon Industries Corporation (E-SICO)

    Mar 2017 - Mar 2018 -1 yr

    Egypt , Cairo

    • Job Details:From 01/03/2017 until 29/03/2018 Sales Manager ( Egyptian Silicon Industries Corporation (E-SICO)) Cairo - Egypt. B2C ( Retail - Distributors ) for brand ( Sico Smartphone ). My Responsibilities: • Planning the entire selling activity, including participation in the setting of objectives and the formulation of sales policies within the company, and make recommendations regarding the development and introduction of new products or services, and policies on pricing and distribution and communication with the target markets. • Organization of sales activities, which include organizing sales efforts through the development of an effective organizational structure of representatives and supervisors of sales, marketing, and distribution and defining the tasks of each individual in the team. • Applying sales activities identified in the strategic plan of sales policies. • Oversee and direct the sales team's efforts. • Coordination of sales activities with other departments, such as procurement, warehouses, production, and finance. • Control and evaluation of sales activities, including identifying sales areas, determining sales targets, receiving sales activity reports, evaluating achieved results and taking appropriate corrective actions to improve performance. • Participate in the selection and employment of the sales team by determining the required qualifications. • Identify the appropriate training programs for the sales team. • Identify appropriate incentives for the sales team that will motivate their efforts. • Evaluate the work and performance of the sales team by designing effective and objective evaluation models. • Participate in pricing policies and set up a policy of discounts and a policy of Collection of company receivables. • Participate in the development of marketing programs and promotions in coordination with the Department of Marketing and Higher Management. • Study and follow up the market share of the company and competitors and follow up the strategies of competitors and all changes that occur in the market. • Working to increase market share by increasing the volume of sales. • Continuous search & development of new customers. • Ensuring the consolidation of the relationship with customers and continuous communication with them. • Oversee and ensure achievement of collection targets for all sales team as per defined objectives.
  • Regional branch sales manager – Eastern ProvinceFull Time

    Nahil Computers C.O

    Sep 2015 - Dec 2016 -1 yr, 3 months

    Saudi Arabia , Khobar

    • Job Details:From 01/09/2015 until 29/12/2016 Regional branch sales manager – Eastern Province (Nahil Computers C.O) Khobar -Saudi Arabia. B2B (Tenders & Direct orders) for brands ( HP SSP & IPG – Dell – Belkin – Samsung – Lenovo – Microsoft – EMC – VMware – VEEM). My Responsibilities: • Provide support to individual stores; managers; and teams • Determine long and short-term sales goals • Oversee product and supply ordering and shipment in accordance with regional needs • Mentor managers and assistant managers • Plan and execute training among staff members and management • Oversee sales and special promotions • Provide leadership on hiring and employee retention • Resolve customer complaints and service issues
  • Key Account ManagerFull Time

    Nahil Computers C.O

    Dec 2013 - Aug 2015 -1 yr, 8 months

    Saudi Arabia , Khobar

    • Job Details:B2B (Tenders & Direct orders) for brands ( HP SSP & IPG – Dell – Belkin – Samsung – Lenovo – Microsoft – EMC – VMware – VEEM). My Responsibilities: • Developing a solid and trusting relationship between major key clients and company. • Resolving key client issues and complaints. • Developing a complete understanding of key account needs. • Anticipating key account changes and improvements. • Managing communications between key clients and internal teams. • Managing account team assigned to each client. • Strategic planning to improve client results. • Negotiating contracts with the client and establishing a timeline of performance. • Establishing and overseeing internal budgets with the company and external budgets with the client. • Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met. • Collaborating with the sales team to maximize profit by up-selling or cross-selling. • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training. • Meeting all client needs and deliverables according to proposed timelines. • Analyzing client data to provide customer relationship management. • Expanding relationships and bringing in new clients.
  • Education

    • MBA in Business

      Cairo University (CU)

      Jan 2020 - Jan 2022 - 2 yr

    • Bachelor's Degree in Science and Education

      Menoufia University

      Jan 1995 - Jan 2002 - 7 yr

    Skills

    • Sales & Marketing
    • IT
    • Microsoft Office
    • Computer Hardware

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • Veeam Technical Sales Professional VMTSP

      VEEAM·2015
    • Professional sales person program

      New Horizons ·2010
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