Khaled Ashraf Arafa

Call Center AgentFull Time

• Job Details:Call Center Agent, Egypt Receiving customer calls and helping them to modify or cancel their accommodation or flight reservations, Senior Customer Care Department Assisting customers to resolving their complaints, Responsible for dealing with and resolving complaints of the Saudi Arabia Ministry of tourism, Receiving calls that require a supervisor to communicate with the customer, Track customer satisfaction, specifically those who stopped from using the application. To find out the reasons and solutions to join the application again.

Sales ResponsibleFull Time

Sales SupervisorFull Time