Khaled Alzenbarakji

Operations executive at Al-Zenbarakji for Medical Supplies

Damascus, Syria

Al-Zenbarakji for Medical Supplies

Jul 2021 - Present -4 yrs

Syria , Damascus

Job Details:1-Managing the public relations for the company Attracting new customers to the business 2-Directing the overall sales for the business Applying for tenders with other companies 3-Managing the overall administrative procedures within Identify needs for improvement and knowledge gaps in the industry and business

Huawei

Feb 2018 - Jul 2021 -3 yrs, 5 months

Egypt , Cairo

Job Details:1- Monitoring customer orders and complaints in UAE, Kuwait, Oman, Bahrein, Jordan and Lebanon 2- Providing technical support and assistance for mobile technological issues 3- Handling customer requesting, and when necessary, escalating issues to the higher management 4- Ensuring full compliance of order management with Huawei general policies and procedures 5-Identify needs for improvement in the customer service division

Sukkar Customs Licensor

Jul 2013 - Dec 2017 -4 yrs, 5 months

Syria , Damascus

Job Details:1-Managing the financial invoices from the importing companies (Sukkar Customers) 2-Preparing the Customs License for importing customers 3-Following up on the administrative procedures with the relevant public institutions (Ministry of Economic Affairs, Ministry of Finance, Damascus Chamber of Trade, Directory of Customs)

Bachelor's Degree in Business Administration
Higher Institute of Business Administration
Jan 2017
High School - Other
Altejaea Al-oula
Jan 2011

outstanding customer service representative From Huawei Received a letter of recognition from the Economic Directorate of Dubai, UAE