KA
Khaled Abdellah Ahmed
Customer Support Advisor at Ezz El Arab
Faisal, Giza, EgyptWork Experience
Customer Support AdvisorFull Time
- Job Details:Responsible for the inbound sales and aftersales (inquiries, bookings, sales Leeds, complaints, spare parts and general inquiries). maintain the customer experience, by utilizing the available policies, solutions, and related actions to be taken. Responsible for sales and aftersales surveys
Product Support SpecialistFull Time
- Job Details:Responsible for Amazon USA orders. Responsible for taking the proper actions to maintain the customer satisfaction. Responsible for the items sold through Amazon USA platform. Making sure the product is functioning by following a specific sequence that includes troubleshooting , approaching the manufacturer and the seller, … etc
Revenue executiveFull Time
- Job Details:Revenue executive
Customer Support AdvisorFull Time
Vodafone UK
Sep 2019 - Nov 2019 -2 months
Egypt , Giza
- Job Details:Handle inbound inquiries& complaints. Do the proper actions to maintain the customer satisfaction. Promote the NBA (Next Best Activity)
Education
Bachelor's Degree in Business Administration
Al-Azhar UniversityJan 2017
Activities
HR spcialist at Life Makers Foundation
Student Activity
Oct 2015 - Aug 2016 -10 months
Languages
Arabic
FluentEnglish
Advanced