
Khadija Taher Moustafa
Learning Developer coordinator at Macro Group
Heliopolis, Cairo, EgyptWork Experience
Executive Assistant Supply Chain DirectorFull Time
- Job Details:1-managing the calender and scheduling the appointments,meetings, and conference calls. 2-screening and responding to e-mails. 3-organizing and preparing materials of meetings and presentations. 4-handling expense reports and tracking executive's budget. 5-coordinating special events and office function. 6-Acting as liaison between executive and other team member. 7-managing incoming requests and tasks. 8- designing job description. 9- Sourcing applicants for the department.
CEO AssistantFull Time
- Job Details:ct as the point of contact among executives, employees, clients and other external partners Manage information flow in a timely and accurate manner Manage executives’ calendars and set up meetings Make travel and accommodation arrangements Rack daily expenses and prepare weekly, monthly or quarterly reports Oversee the performance of other clerical staff Act as an office manager by keeping up with office supply inventory Format information for internal and external communication – memos, emails, presentations, reports Take minutes during meetings Screen and direct phone calls and distribute correspondence Organize and maintain the office filing system
Learning Developer coordinatorFull Time
Apr 2022 - Present -3 yrs, 3 months
- Job Details:Map out annual training plans for management, HR, customer support and more Design and develop training programs (outsourced and/or in-house) Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes) Market available training to employees and provide necessary information about sessions Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed Use known education principles and stay up-to-date on new training methods and techniques Design, prepare and order educational aids and materials Assess instructional effectiveness and determine the impact of training on employee skills and KPIs Gather feedback from trainers and trainees after each educational session Partner with internal stakeholders and liaise with experts regarding instructional design Maintain updated curriculum database and training records Host train-the-trainer sessions for internal subject matter experts Manage and maintain in-house training facilities and equipment Research and recommend new training methods, like gamification
Technical Support EngineerFull Time
- Job Details:Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP
Education
Bachelor's Degree in Computer Science
Modern Academy for Engineering and Technology (MIS)Jan 2010
Languages
English
Fluent