KN

Kevin Nyaga

Operations Supervisor at Keolis MHI Railway Management LLC-RTA

Dubai, United Arab Emirates

Work Experience

  • Operations SupervisorFull Time

    Keolis MHI Railway Management LLC-RTA

    Aug 2014 - Present -10 yrs, 11 months

      • Education

      • Vocational in Passengers Service Level 1 & 2

        City & Guilds

        Jan 2016 - Jan 2017 - 1 Year

      • Diploma in Hospitality Management

        Utalii college

        Jan 2007 

      Achievements

      Enhanced Competency Evidence Achieved 80% improvement in competency evidence collection Tram Panctuality Success Delivered 100% Panctuality and 5% ridership increase Improved Staff Perfomance Executed training programs, boosting perfomance by 17% Surpassed KPI Targets Achieved 93% KPI rate in incident management

      Skills

      • Lead Assessor
      • Leadership Management
      • Customer Service Management
      • SCADA System
      • Incident Management
      • Incident Investigation
      • Project Management

      Languages

      • English

        Fluent

      Training & Certifications

      • Signalling

        Railway Academy·2024

      • AI Applications in Railway

        Railway Academy·2024
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