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Kerols Hany Heshmat

Customer Service Administrator at Arab African International Bank

6th of October, Giza, Egypt

Work Experience

  • Customer Service AdministratorPart Time

    Arab African International Bank

    May 2024 - Present -1 yr, 2 months

    Egypt , Cairo

    • Customer Service AdministratorPart Time

      Orange Egypt

      Nov 2023 - May 2024 -6 months

      Egypt , Cairo

      • Job Details:customer service technical support ADSL

    • Bank AgentPart Time

      CIB

      Jul 2022 - Sep 2022 -2 months

      Egypt , Cairo

      • Job Details:Training bank in CIB bank

    • Banque Misr TrainingPart Time

      Banque Misr

      Jul 2021 - Sep 2021 -2 months

      Egypt , Cairo

      • Job Details:Banque Misr Training

      • Education

      • Bachelor's Degree in business adminstration

        Misr University for Science and Technology (MUST)

        Jan 2019 - Jan 2023 - 4 yr

      • High School - Thanaweya Amma

        agial el mostakbal

        Jan 2018 

      Skills

      • ICDL
      • Customer Support
      • Microsoft Word
      • Microsoft Powerpoint
      • Microsoft Office
      • Communication
      • Problem Solving
      • Time Management
      • Negotiation
      • Customer Service
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      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • ICDL Certificate (Microsoft Offices program _ outlook)

        MISR UNIVERSITY FOR SCIENCE AND TECHNOLOGY·2023

      • The Egyptian Stock Exchange Training

        MISR UNIVERSITY FOR SCIENCE AND TECHNOLOGY·2022

      • at bank CIB

        CIB bank·2022

      • Financial analysis of financial statements as a control too

        MISR UNIVERSITY FOR SCIENCE AND TECHNOLOGY·2021

      • at bank misr

        misr bank·2021

      • professional financial accountant

        MISR UNIVERSITY FOR SCIENCE AND TECHNOLOGY·2020
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