Kerolos Hany Bahour

Program SpecialistFull Time

• Job Details:Effectively supervise the day to day implementation of handled accounts including all academic, logistical and financial aspects. Supervise the performance of account coordinators in order to meet our accounts’ performance objectives and clients’ expectations. Manage complaints and report them. Monitor the actual performance against the qualitative and quantitative business plan for each program. Formulate contracts according to the approved templates and procedures. Produce monthly reports on all activities vs. the business plan in addition to ad-hoc reports. Perform additional duties as assigned.