Kerolos Ashraf
Ain Shams, Cairo, Egypt
Education
Bachelor's Degree in Computer Science
Arab Academy for Science, Technology and Maritime Transport (AAST)
Jan 2024
Skills
Computer Science
windows operating systems
Networking Basics (TCP/IP, DNS, DHCP)
IT Support / Help Desk Support
Troubleshooting Hardware and Software
Remote Desktop Support (e.g., TeamViewer, AnyDesk)
Active Directory
Ticketing Systems (like Freshdesk, Zendesk)
Software Development
Languages
Arabic
Fluent
English
Advanced
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