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Kerolos Ashraf

Technical Support - IT operation at Sutherland

Cairo, Egypt

Work Experience

  • System AdministratorFull Time

    Tayseer arabain company

    Jan 2025 - Present -6 months

    • System AdministratorFull Time

      Premium Card

      Oct 2023 - Jan 2025 -1 yr, 3 months

      Egypt , Cairo

      • Job Details:- Managing pfsense firewall and configure site-to-site vpn, ipsec tunnel, rules, nat (port forwarding & outbound, implementing interfaces, vlans, routes, qos, and troubleshooting and diagnostics psense firewall. • Redesigned Infrastructure Diagram for main site and branches. • Support infrastructure services and have good skills in troubleshooting networks and servers. • Manage vcenter and esxi servers, created machine, vswitch, portgroub, nic card, and datastore. • Implemented machines, database and file system backups using veeam, cobain and qnap. Install and configure the ubuntu and zabbix server, manage ubuntu, database, and configuration files for zabbix server, monitoring ITSM tool for monitoring logs and health the main data center and branches like domain, active directory, Switches, qnap, api, windows servers, and vmware esxi. • • Manage esxi servers on vmware vsphere and migrate machines between vmware esxi servers. Install and configure the ubuntu linux and zabbix server monitoring ITSM tool for monitoring the main data center and branches like domain, active directory, switches, qnap, api, windows servers, and esxi. • • Monitor systems by Using different tools to monitor the availability, performance, and capability of computer systems. • Monitoring Api Requests and data and creating triggers on zabbix. • Create javascript as a preprocessor in zabbix server, powershell scripts on the domain to extract data to monitor an active directory and entire domain. • Configure aruba and hp switches. Managing operating systems like linux and windows servers and working with active directory, DHCP, DNS and troubleshooting daily problems and network issues (lAN & WAN). • Troubleshooting IPsec VPN tunnel connections on a cisco router.
    • Trainee - NIS - CyberOps &firewall securityInternship

      Cisco

      Aug 2023 - Present -1 yr, 11 months

      Egypt , Cairo

      • Job Details:Network Security CyberOps assosiation Cisco firewall
    • Trainee - Advanced Network CCNPFull Time

      National Telecommunication Institute (NTI)

      Jul 2023 - Aug 2023 -1 month

      Egypt , Cairo

      • Job Details:Studying CCNP Advanced Network (Routing & Switching) at NTI beside my current work at SUTHERLAND. Cisco Certified Network Professional program train candidates to plan, implement, verify and troubleshot Local Area Networks (LAN) and Wide Area Network (WAN) at the enterprise level.
    • Education

      • Bachelor's Degree in computer science

        Modern Academy for Engineering and Technology (MIS)

        Jan 2020 

      Skills

      • CCNA Security
      • Cyber Security
      • Zabbix
      • Troubleshooting
      • TCP/IP
      • OSI
      • OSPF
      • DHCP
      • Technical Support
      • MCSA
      View More

      Languages

      • Arabic

        Fluent
      • English

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