KF

Kerollos George Farag

Call Center Agent

Shubra, Cairo, Egypt

Work Experience

  • Call Center AgentFull Time

    Teleperformance - Egypt

    Jul 2022 - Nov 2023 -1 yr, 4 months

    Egypt , Cairo

    • Job Details:Teleperformance (Talabat Account) Handled customer inquiries and suggestions courteously and professionally. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

  • Call Center AgentFull Time

    Raya Contact Center

    Feb 2022 - Jul 2022 -5 months

    Egypt , Cairo

    • pharmacist assistantFull Time

      maged

      Jan 2019 - Apr 2019 -3 months

      Egypt , Cairo

      • Job Details:Received, processed and entered prescription orders into pharmacy databases. Answered customer phone calls to address questions and provide assistance with prescriptions. Operated cash register and performed front counter tasks to facilitate daily operations.

    • Sales & Marketing ExecutiveFull Time

      jewelry store

      Jan 2018 - Jan 2019 -1 yr

        • Education

        • Bachelor's Degree in faculty of commerce

          Ain Shams University (ASU)

          Jan 2018 - Jan 2023 - 5 yr

        Skills

        • Account Management
        • Accounting

        Languages

        • Arabic

          Fluent

        • English

          Intermediate

        Training & Certifications

        • excel course

          dokki·2023
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