Kenneth Mwangi

Food and Beverage Sales agent and administrationFull Time

• Job Details:Run day to day business in ensuring all the restaurants are full to capacity. Receive calls and email requests for different dining requests. Responding to them promptly and ensuring guests receive a smooth access to the hotel. Ensure that all guests request prior, during and after their dining experience are responded to and accomplished as per brand standard. Create new ideas to increase sales and revenue to achieve the monthly budget in all restaurants. Train the new colleagues and make sure they are able to deliver the set standards to our customers. Compile a daily report of all restaurants and rooms and deliver to the hotel manager.