Katren Wagih Ghaly

Administrarive and Purchasing ManagerFull Time

Sales Support ManagerFull Time

• Job Details:• Managing daily activities of the operational sales support function. • Oversees workflow of all business processing including preparation of reports, charts, and other statistics to support and direct the sales department. • Initiate and track orders to completion. • Assist with budget management to ensure expenses meet target goals. • Assist in the hiring process. • Handle and resolve more complex customer requests or complaints. • Develop and implements promotional events and interact with external dealers to increase sales volume.

Logistics and order processing ManagerFull Time

• Job Details:• Supervising a (4) members team to make sure that purchasing process with our suppliers is running the best way could. • Following up on orders tell everything is shipped cleared and delivered to customer on time. • Supervising data entry of suppliers CRMs as well as company System. • Creation of a complete log with all transactions done by Agitech since the date order placed, shipped, delivered and installed at customer site then status of payment whether to supplier or from customer • Forecasting levels of demand for services and products to meet the business needs and keeping a constant check on stock levels • Liaising between suppliers, manufacturers, relevant internal departments and customers. • Review all agreements with suppliers with every renewal then make notes and highlights to company owner. • Negotiate supply agreements where appropriate, including discount structures and volume rebates. • Keeping contract files and using them as reference for the future. • Forecasting price trends and their impact on future activities. • Producing reports and statistics. • Attending meetings and trade conferences During doing my Job in this department, I was assigned to attend below events: • Shark System training in Turkey (September, 2009) – (SHARK system was a complicated sales tool of one of our important suppliers) • IDO Marcom Workshop held in Germany (July, 2012)- (Marketing Work Shop) • IDO Summit held in Spain (July, 2013) – (An important event which is held every year for all distributors of IDO region) • Arab Lab event in Dubai (March, 2014)