KA
Kaitlyn Afana
Owner/Operator at Katie & Abby’s Pet Sitting Services, LLC
Nasr City, Cairo, EgyptWork Experience
Katie & Abby’s Pet Sitting Services, LLC
Apr 2023 - Present -2 yrs, 2 months
- Job Details:Provide dependable pet care, scheduling, and client communication. Built and maintained trusted relationships with pet owners. Managed booking, marketing, and operations remotely.
Olive Crest
- Job Details:Supervised and mentored youth (ages 12–18) in a residential setting. Taught independent living skills, managed crisis situations, and documented daily progress. Collaborated with families and mental health professionals.
Atria Senior Living
Mar 2022 - Apr 2022 -1 month
- Job Details:Assisted with personal care, hygiene, and mobility for elderly residents. Maintained a clean, safe environment and supported emotional well-being.
Intercare Therapy
Nov 2021 - Feb 2022 -3 months
- Job Details:Delivered in-home behavioral therapy to children with autism. Monitored progress, communicated with parents, and adjusted strategies.
Education
Bachelor's Degree in Human Services
Purdue University GlobalJan 2018 - Jan 2021 - 3 yr
Skills
- Data Entry & Documentation
- Data Entry
- Remote team platforms (Zoom, Slack, Google Workspace)
- Inbound call management
- Delegation & task coordination
- Crisis management & mental health support
- CRM familiarity (Zendesk, HubSpot – basic)
- Compassionate
- Detail-oriented
- Calm under pressure
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Languages
English
Fluent