Kateryna Dorosh

Business Support ManagerFull Time

• Job Details:1. Administrative duties: Created SOP for Spa and Recreation operations. Disclaimer Forms and Procedure Consent Request, KPI reports, project forms. Disclaimer Forms and Procedure. 2. Recruiting duties: - Build a strong Spa and Recreation Team - Arranging Duty Rosters - Obtained approval from General Manager on open shift due to the operation. People Management, Incentive System implementation, performance improving Plan. - Guaranteed full covered 3 shift of MBRC, Golf Club and Sport Complex by Spa Recreation Department. 3. Financial duties: - Made a financial plan and revenue forecast for upcoming year of operation. - Create the separate cost control center for Facilities. - Weekly, monthly revenue report. - Business Development. 4. Spa and Recreation duties: - Implemented classes service (Zumba, oriental dance, HIIT, circuit), Spa services, Wellness and Healthcare. - Proposed and implemented kids swimming classes, package, golf Pro Program, Football Academy Classes, CrossFit beginners Classes. - Golf Course Tournament, Handicap Control. 5. Business Development Activity: - Created SAND FOX kids Club Concept. - Gardening Club Opening, Winter Camp, After School Club. - Business Cases proposals (ladies only Spa concept, fitness studio, recreation meeting room, entertainment room, gymnasium, sports store – 2) - Cooperation with Cricket Federation of Qatar. 6. Event and Marketing: - Qatar National Sport Day organization and coordination (3000 participants, 40 000 USD revenue/event) - First MBRC Basketball Tournament, MBRC Tournament web-site launch, Creating “Sports Event Order” form and calculation, MBRC Sports Division monthly Newsletter. - Communication Matrix Procedure. - Marketing Strategy and Branding. 7. Safety and Hygiene - Study MOPH pool operation requirements. - Implemented Pool usage rules & regulations. - Water test results daily checklist and report. - First Aid and CPR training maintaining and coordinating. 8. Talent and Culture Activity: - Conducted training for all operation and front office employees “Complaint Handling”, Weekly department Meeting, Lifeguard and Pool Team daily briefing, Feedback forms and surveys, Department Training “Working Etiquette.” 9. Managerial Duties - Participating in high-level meetings and inspections. - Giving a report related to operation and development. - Hosting and Greeting Corporates and governmental representatives. - Cooperating and working with other departments’ heads and managers.

Fitness and Recreation DirectorFull Time

• Job Details:Pre-opening processes management. Set up Banyan Tree Spa Working on purchasing and snagging list for facilities areas. Working with contracting companies and snagging lists. Coordinating purchasing with respective Departments. Setting up the Health Club Concept. Setting up Padel and Tennis facilities. Managing Outdoor and Indoor Pools operation. Attending and participating in management meetings. Developing and managing action plans to reach overall goals. Ensuring monthly revenue targets are met. Recruiting staff and ensuring optimal staffing levels. Training new staff members. Providing staff with ongoing assistance and training. Developing personal trainers to grow revenue and to assist members in reaching fitness goals. Collaborating with staff members to ensure cleanliness and tidiness of facilities, and maintenance of equipment. Managing expenses and purchasing new equipment. Creating SOPs. Kids Club managing (Create a safe environment for both staff and children to operate in. Train, motivate and appraise the children’s club team to ensure the highest levels of service, and coordinate and deliver a training programme assuming responsibility for the development of the children’s club team) Weekly and monthly reporting. Monthly sales, training and operations report Marketing review and analysis Seasonal campaigns and special promotions planning. Establish Banyan Tree Spa & Gallery Pre-opening process, purchasing items and materials. Set up Book4Time system. Schedule guest appointments, plan, direct, or coordinate activities of a spa facility. Maintain client databases. Coordinate programs, schedule and direct staff, and oversee financial activities Coordinate facility schedules to maximize usage and efficiency. Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements. Monitor operations to ensure compliance with applicable health, safety, or hygiene standards. Plan or direct spa services and programs

Autistic Physical Therapist/Fitness InstructorFull Time

• Job Details:Plans and administers physical therapy programs for clients to restore function, relieve pain, prevent disability following injury or disease within scope of practice. Selects, utilizes and evaluates the effectiveness of appropriate treatment methods as designated in competency expectations. Autistic one on one session: planning, programing, tracking, feedback. Assists with handling the Group Fitness program: Cycling Class, Yoga, HIIT workout, Pregnant physical class In addition, providing individual fitness assessments, exercise programming and one-on-one instruction for special and apparently healthy populations within the Fitness Center