Karthik Vishwanath

Scrum Master Consultant

• Job Details:Led agile adoption across compliance, fraud detection, and automation projects, implementing scrum best practices to drive efficiency, collaboration, and faster delivery. Facilitated scrum ceremonies for multiple teams, ensuring a 95% sprint goal achievement rate and continuous process improvement. Owned backlog management, collaborating with product owners and stakeholders to refine and prioritize features, ensuring alignment with business objectives and enhancing incremental delivery. Proactively removed impediments, coaching teams on agile best practices, resolving dependencies, and improving sprint predictability, reducing blockers by 40%. Optimized automation and data-driven processes, integrating SQL-based analytics to improve compliance accuracy. Championed agile metrics to monitor team performance, increasing sprint efficiency by 20% and optimizing SLA adherence. Fostered cross-functional collaboration, improving communication in engineering, compliance, and business teams. Led agile coaching initiatives, mentoring teams on scrum principles, DevOps integration, and CI/CD adoption, reducing deployment times by 30% and enhancing release efficiency.

Sepo Team Lead

• Job Details:Led compliance audits on product listings, ensuring alignment with legal and regulatory standards while enhancing customer trust and experience. Developed and implemented quality control processes, achieving a 100% compliance accuracy rate for four consecutive quarters. Managed a team of 33 associates providing training, process improvements, and operational guidance. Collaborated with cross-functional teams to resolve compliance-related customer concerns, reducing escalations and improving resolution time. Established standard operating procedures to enhance audit efficiency and maintain consistency in compliance evaluations. Analyzed customer feedback and compliance data to identify trends, implement corrective actions, and drive continuous improvement. Acted as a liaison between business teams and compliance operations, ensuring alignment between customer experience objectives and regulatory requirements. Conducted root cause analysis to address process inefficiencies, contributing to an improved customer experience and compliance standards.

Scrum Master

• Job Details:Drove agile transformation, implementing scrum best practices to enhance team collaboration and accelerate delivery timelines. Facilitated scrum ceremonies, ensuring alignment, continuous improvement, and 95% sprint goal achievement. Served as a servant leader fostering self-organizing teams through agile coaching, improving productivity by 15% and team engagement. Optimized backlog management, collaborating with product owners to refine priorities, reducing backlog aging by 30% and increasing feature throughput. Proactively removed impediments, enabling seamless sprint execution and reducing blockers, ensuring faster issue resolution. Streamlined workflows by leading process automation and agile optimization, cutting manual workload by 20% and improving efficiency. Leveraged agile metrics to drive performance improvements, increasing sprint velocity. Established a culture of continuous learning, conducting agile workshops and coaching sessions, boosting agile maturity scores by 18%. Enhanced cross-team collaboration, fostering transparency and alignment across functions, reducing miscommunication issues. Advocated DevOps and CI/CD integration, reducing deployment times by 30%, improving release frequency, and strengthening agile delivery.