Karim Magdy Mahmoud Khalil
Customer Account Manager
Omraneya, Giza, EgyptWork Experience
Customer Account ManagerFull Time
FoodHub
Dec 2023 - Sep 2024 -9 months
Egypt , Giza
- Job Details:Managing Accounts for UK clients (Fast food related) and renting devices for boosting such Takeaways
Customer service advisorFull Time
- Job Details:Handled US customers for SHEIN account (chat service).
Customer service advisorFull Time
- Job Details:Handled retail and product life support for US citizens for Amazon.
Customer service advisorFull Time
Vodafone Ireland
May 2020 - Jul 2020 -2 months
Egypt , Cairo
- Job Details:Supported Irish customers for solving billing issues related to pay as you go plans
Education
Bachelor's Degree in Business administration
Cairo University (CU)Jan 2022
High School - Thanaweya Amma
Nefertiti Language SchoolJan 2004
Achievements
Awarded certificate for completing course in Fundamentals of Digital Marketing from Maharat Google
Skills
- sales skills
- Customer Service
- Public Relations (PR)
- Fast Typing
- Communication
- Hard Skills
- computer software
- Internet
- Business Administration
- Android
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Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
ICDL
Cairo University / faculty of computer and information·2024Account Management
FoodHub·2023Customer service
Concentrix (launched Amazon PLS and Amazon Egypt accounts)·2021Maharat Google Training completion certificate
Maharat Google·2021Logistics
Fetchr shipping company·2020Handling mobile phone card plans
Vodafone ireland·2020Telecommunications services
Digital works·2019Billing payments handling
Vodafone UK·2018Marketing
Teleperformance·2018Marketing
Talabat ·2018Medical DME
Centro global solutions·2017