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karim Mustafa

Training lead at Careem

Dokki, Giza, Egypt

Work Experience

  • Training and process improvement specialistFull Time

    Nana

    May 2020 - Present -5 yrs, 1 month

    Egypt

    • Training leadFull Time

      Careem

      Dec 2019 - Present -5 yrs, 6 months

      Egypt , Cairo

      • Job Details:I worked there as an on-boarding associate then on-boarding lead in a very short time, I could able to change the whole system for the department to better system with better results.
    • Sales & technical TrainerFull Time

      Oppo Egypt

      Mar 2018 - Nov 2019 -1 yr, 8 months

      Egypt , Cairo

      • Job Details:Responsible for designing ,developing and delivering info to sales team to increase thier achievement .
    • sales executive Full Time

      Eshraq company

      Jul 2016 - Dec 2016 -5 months

      Jordan

      • Job Details:I was responsible for sales department and creating events as an organizer .
    • Education

      • BA in Business Administration

        Cairo University (CU)

        Jan 2012 - Jan 2016 - 4 yr

      • High School - Thanaweya Amma

        El orman

        Jan 2012 

      Activities

      • Sales Trainer at Update CU

        Student Activity

        Aug 2015 - Jul 2016 -11 months

      • Head academic section at Update CU

        Student Activity

        Aug 2015 - Jun 2016 -10 months

      • President Resala charitable organization at cairo uni at Resala

        Student Activity

        Aug 2012 - Aug 2013 -1 yr

      Achievements

      - OPPO Idol 2018 - Increased the performance of the captains 76% more than before in Careem bus.

      Skills

      • Microsoft Office
      • Communication
      • Leadership
      • Planning
      • Instructional Design
      • Customer Service
      • Training
      • Microsoft Powerpoint
      • Customer Service
      • Customer Care
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      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • German

        Intermediate

      Training & Certifications

      • TOT

        Injaz egypt·2016
      • sales

        Update Cu·2015
      • ICDL

        Real soft ·2015
      • English course

        Berlitz·2014
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