Karim Sultan

Information Technology ManagerFull Time

• Job Details:• Reporting to CEO, number three employed in the project to start up the business. • Introducing the newest technology of retail business to board and shareholders. • Providing market mix technologies and solutions that would fit the business concept. • Prepare IS plan for department structure, recruiting and managing the department. • Leading the IS department to Implement and utilize standard, proposed and running applications and solution including Database design, architect and integration. • Identify opportunities to enable process improvements or new business models. • Manage testing and simulation of the systems, performs for the preparation of Go Live phase. • Suggests and implements optimization of the applications according to the Business requirement enhancing thus department efficiencies. • Identify opportunities to enable process improvements or new business models by using Information Technology. • Prepare the company organization to accept changes in all aspects of its operation. • Ensure the maximum utilization of IT applications. • Lead the organization demand planning and budgeting process, forecast process incl. monitoring of costs and budget deviations in accordance with the Local and Corporate guidelines. • Responsible for the implementation and utilization of standard processes. • Documentation of local processes. • Administrate forms and templates. • Demand Management. • Change management. • Application sizing. • Vendors communication and budgeting. • Network topology and designs. • Assist in the configuration of Systems according to the Gap analysis and coordinates activities with process owners. • Assists in testing and simulation of the systems, performs for the preparation of Go Live phase. • Develops understanding of the business process and flow to enable business requirements analysis. • Work out current and future IT needs based on strategy by consulting with people at all levels about the current work systems and deciding how improvements could be made. • Analyse the information needs of the organization and develop technological solutions to satisfy those needs. • Responsible for enhancing, maintaining and providing IT solutions to support the communications channels in all departments. • Prepares, announces and reviews, as required the Information Technology and Telecommunications Policies & Procedures, as per Knock Mart standards, to improve the services and to reduce the operations costs. • Provide advice to other senior managers and board on IT issues and planning. • Designing, implementing and managing IS and processes of new store openings. • Assigns, and evaluates work of staff • Develops schedules and coordinates workflow. • Lead project teams. • Prepares project performance goals and objectives. • Provides direct and functional supervision, including setting performance goals and objectives • Manages, coordinates and controls all Information Management processes and procedures, as well as SOPs and represents IS towards the business organization