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Karim Osama Shoukry

Seeking a challenging job opportunity

Maadi, Cairo, Egypt

Work Experience

  • Senior Program ManagerFull Time

    Raya Contact Center

    Jan 2014 - Present -11 yrs, 5 months

    Egypt , Cairo

    • Job Details:•Schedule Management - activity definition and sequencing, resource estimating, duration estimating, schedule development, and schedule control activities. • Integration Management - project plan development, project plan execution, and integrated change control activities. • Scope Management - project initiation, scope planning, scope definition and scope change control activities. •Human Resources Management - organizational planning, project team acquisition and staff development activities. • Risk Management - risk management planning, risk identification, risk quantitative and qualitative analysis, response planning, monitoring, and control activities. • Quality Management - quality planning, quality assurance and quality control activities. Communications Management - communications planning, information distribution, progress and performance reporting, and stakeholder communications management activities
  • Global Learning SpecialistFull Time

    Yahoo!

    Jun 2012 - Oct 2013 -1 yr, 4 months

    Egypt , Cairo

    • Job Details:Deliver Training to Existing, and new hires. Localize content for delivery Conduct TNA Work with various departments to organize trainings
  • Authorized Regional Training SpecialistFull Time

    RIM

    Dec 2010 - Jun 2012 -1 yr, 6 months

    Egypt , Cairo

    • Job Details:Deliver training to sales personnel Create and conduct assessments for involved parties Localize training material for delivery
  • Technical trainerFull Time

    Samsung Mobile

    Mar 2010 - Jan 2011 -10 months

    Egypt , Cairo

    • Job Details:Deliver Samsung mobile trainin
  • Education

    • Bachelor of Business & Public administration in Business & Public Administration; Management

      the University of the District of Colombia (UDC)

      Jan 2001 - Jan 2005 - 4 yr

    • High School - Thanaweya Amma

      Maadi Canal School

      Jan 2001 

    Skills

    • Microsoft Office
    • Training
    • apt
    • Sales Force
    • Oracle CMS
    • Marketing
    • Project Management

    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • How to train Lvl.1

      Teleperformance Institute·2010
    • Inbound Supervision

      Teleperformance Institute·2010
    • TOT the training Guru

      XCEED CC·2009
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