Basic Info

Karim Gomaa

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Business Development Manager at RECAP

Experience Details

Business Development Manager

Marketing/PR/Advertising , Business Development, Education/Teaching

Manager

Managing sales team, and responsible for acquiring and managing large corporate accounts.
Setting Marketing and Sales Plans.
Working as the Client Consultant.


Company Details

RECAP

Cairo, Egypt

11-50 employees

Marketing and Advertising, Human Resources , Marketing and Advertising

www.recapeg.com

Jan 2016 to present (11 months)
Sales and Account Management Supervisor at R.I.S.C (Reliable Integrated Sustainable Solutions Co.)

Experience Details

Sales and Account Management Supervisor

Business Development, Sales/Retail, Education/Teaching

Experienced (Non-Manager)

N/A


Company Details

R.I.S.C (Reliable Integrated Sustainable Solutions Co.)

Maadi, Cairo, Egypt

N/A

Information Technology Services, Education, Human Resources

N/A

Oct 2015 to Jan 2016 (3 months)
Account Manager at ECCO Outsourcing

Experience Details

Account Manager

Sales/Retail, Customer Service/Support

Manager

My Job Roles is building client relationship by acting as the interface between the Clients and ECCO, and working with clients to identify their needs and work out how the company can best meet those requirements, in order that the client does not decide to place business else where.

Simply I'm a sales professional who performs a variety of duties aimed at managing ECCO's client relationships, as well as developing new business from existing clients.
.


Company Details

ECCO Outsourcing (multinational)

Cairo - Abbassia, Egypt

N/A

Telecommunications, Business Services - Other, Outsourcing/Offshoring

www.eccooutsourcing.com

Jul 2012 to Oct 2015 (3 years 3 months)
Technical Support/Inbound Sales at Stream Global Services

Experience Details

Technical Support/Inbound Sales

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

First I joined as Customer Support/Inbound Sales for Sirius XM US ( Satellite Radio Service provider In USA & Canada ) and My role was to provide Tech support for customers radios whether its a built in or after market units, Also part of my role was to up-sell new units for customer and I was really one of the top sellers in the account.
After 6 Months of work I transferred to TOM-TOM UK (GPS Service Provider in Europe), and Mainly all my role was limited to just provide Technical Support for all Tom-Tom Customers.


Company Details

Stream Global Services (multinational)

6th of October City, Egypt

More then 1000 employees

Telecommunications

www.stream.com

May 2011 to Jun 2012 (1 year 1 month)
Customer Relation at Mobinil

Experience Details

Customer Relation

Customer Service/Support

Experienced (Non-Manager)

My Job was to Handle all customers inquires regarding Products and services whether as a general info or complaints as a First line, and escalate to the right department in case off complaints. I gained more experience there as I had different rotations in different departments, including network complaints, Data Complaints, and 8000 the Mobinil phone directory.


Company Details

Mobinil

Cairo, Egypt

N/A

Telecommunications

www.mobinil.com

Jun 2007 to Jun 2011 (4 years)
Telesales Manager at Ameco Tech.

Experience Details

Telesales Manager

Sales/Retail

Manager

I started there as a Telesales Representative then got promoted to deal closer , then a Team Leader, and Sales Manager was last title , My job was to close Deals and run performance for the team , also had some other side works like interviewing new candidates , training classes.


Company Details

Ameco Tech.

Cairo, Egypt

101-500 employees

Telecommunications

N/A

Oct 2006 to Jun 2007 (8 months)

Education

Bachelor's Degree in Management Information Systems

Education Details

Bachelor's Degree

Management Information Systems

Modern Academy in maadi, Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Academy in maadi
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

orouba language school

Egypt

2001

B / Very Good / 75 - 85%

N/A

orouba language school
2001

Certifications

Certificate details

How to win friends and Influence People

Nov 2015

100 out of 100

N/A

N/A

Dale Canegie

N/A

Training and Courses

Training/Course Details

NLP in Telesales

May 2007

Ameco Tech.

N/A

Training/Course Details

Communication Skills (One Heart)

Aug 2008

MOBINIL

A Yearly Courses Provided By Mobinil Team to all its Employees to Enhance their communication skills and professionality in dealing with clients.

Training/Course Details

Communication Skills (One Heart)

Aug 2009

MOBINIL

A Yearly Courses Provided By Mobinil Team to all its Employees to Enhance their communication skills and professionality in dealing with clients.

Training/Course Details

Communication Skills (One Heart)

Aug 2010

MOBINIL

A Yearly Courses Provided By Mobinil Team to all its Employees to Enhance their communication skills and professionality in dealing with clients.

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

Account ManagementAccount ManagerArabicBusinessBusiness DevelopmentBusiness Development ManagerBusiness Services - OtherCommunication Skills (One Heart)CreativeCustomer RelationCustomer ServiceDrawingECCO OutsourcingEducationEnglishEntrepreneurFrenchHow To Win Friends And Influence PeopleHuman ResourcesInformation Technology ServicesLeaderMS OfficeManagement Information SystemsMarketingMarketing And AdvertisingNLP In TelesalesNegotiatorOffshoringOutsourcingPc GamesPhotografyProject ManagementRetailSalesSales And Account Management SupervisorSiebleSocialStream Global ServicesSupportTechnical Support/Inbound SalesTelecommunicationsTelesalesTelesales ManagerTrainingTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Account Management

Account Management

: Expert

: Extreme - I love it!

:

3-5 years

Sales

Sales

: Expert

: Extreme - I love it!

:

5-7 years

MS Office

MS Office

: Advanced

: High

:

5-7 years

Sieble

Sieble

: Advanced

: High

:

3-5 years

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

3-5 years

Project Management

Project Management

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

Telesales

Telesales

: Expert

: Extreme - I love it!

:

3-5 years

Customer Service

Customer Service

: Expert

: High

:

3-5 years

Account Management

Account Management

: Expert

: Extreme - I love it!

:

3-5 years

Sales

Sales

: Expert

: Extreme - I love it!

:

5-7 years

Marketing

Marketing

: Expert

: Extreme - I love it!

:

3-5 years

Training

Training

: Advanced

: High

:

1-3 years

Key Skills

Leader, Negotiator, Creative, Social, Entrepreneur

Online Presence

https://eg.linkedin.com/in/♛-karim-gomaa-♛-23550b36

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