Basic Info

Karim Ezz Eldeen

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Travel consultant at Teleperformance

Experience Details

Travel consultant

Tourism/Travel

Experienced (Non-Manager)

TICO certified Travel consultant serving Expedia Canada account in Teleperformance contact center


Company Details

Teleperformance (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2016 to present (1 year 4 months)

Achievements


one of the top 3 achievers in the company for few consecutive months, one of the top achievers quality wise, one of the top achievers when it comes to the customer engagement and satisfaction.


Education

High School - Thanaweya Amma

High School Details

Thanaweya Amma

Own Heliopolis International Schools

Egypt

2012

B / Very Good / 75 - 85%

N/A

Own Heliopolis International Schools
2012

Certifications

Certificate details

TICO - Travel Industry Council of Ontario

Oct 2016

N/A

N/A

N/A

Canadian Government

N/A

Training and Courses

Training/Course Details

Telesales & Travel Consultation

Jun 2016

Teleperformance contact center

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicCreativeCustomer SupportDebatingDogsEnglishExploringFinancial ManagmentFrenchHard WorkerHuman ResourcesKnowledgeLeaderMeeting With StrangersMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft WordNaturePoliticsPsycholodyResearchingScienceSocialTICO - Travel Industry Council Of OntarioTelecommunicationsTeleperformanceTelesales & Travel ConsultationTourismTravelTravel ConsultancyTravel ConsultantTraveling

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Beginner

: Beginner

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: High

:

3-5 years

Microsoft Office

Microsoft Office

: Expert

: Medium

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: Little

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Medium

:

3-5 years

Fields of Expertise

Customer support

Customer support

: Expert

: Medium

:

1-3 years

Travel consultancy

Travel consultancy

: Expert

: Extreme - I love it!

:

1-3 years

Financial managment

Financial managment

: Beginner

: Medium

:

Less than 1 year

Human resources

Human resources

: Beginner

: High

:

Less than 1 year

Key Skills

Analytical, Leader, Hard worker, Creative, Social

Online Presence

https://www.linkedin.com/in/karimalakkad/

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