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Karim Abdullah Mostafa

senior customer care specialist at FoodPanda (otlob and hellofood account)

Helwan, Cairo, Egypt

Work Experience

  • Community support representativeFull Time

    Uber Egypt community operations

    Mar 2018 - Present -7 yrs, 3 months

    • senior customer care specialistFull Time

      FoodPanda (otlob and hellofood account)

      Nov 2016 - Present -8 yrs, 7 months

      Egypt , Cairo

      • billing account advisorFull Time

        Vodafone Egypt

        Feb 2016 - Nov 2016 -9 months

        Egypt

        • Job Details:i'm a customer service advisor in billing department i explain bills handle disputes of the customers and in the end i restore their trust in the company

      • customer service representitiveInternship

        Teleperformance

        Jul 2015 - Feb 2016 -7 months

        Egypt , Cairo

          • Education

          • Vocational in Languages And Translation

            the higher institute for specific studies

            Jan 2015 - Jan 2018 - 3 yr

          • High School - Thanaweya Amma

            Helwan Secondary School

            Jan 2014 

          Skills

          • Computer Skills
          • Hard Skills
          • Telecommunication
          • Communication
          • American Accent In English
          • computer
          • Handling Skills
          • Telecommunication
          • Computer Maintenance

          Languages

          • English

            Fluent

          • Arabic

            Fluent
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