Karim Yasser

Advertising SpecialistFull Time

• Job Details:Led and managed sales and usher teams to achieve company sales goals and ensure excellent customer service. Conducted a thorough analysis of media coverage to evaluate the effectiveness of the company's services. Created and implemented successful advertising programs in collaboration with the marketing team. Assisted in the management and promotion of marketing projects for clients, ensuring their success. Provided customers with relevant marketing support by analyzing product information and answering their queries. Conducted market analysis and effectively entered data to support decision-making processes. Collaborated with different departments to fulfil client demands and ensure their satisfaction.

Customer Service AgentFull Time

• Job Details:Handling customers over the phone, Problem solving, Build a good Rapport with Clients over the phone. Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle customer and service inquiries. Manage customers’ accounts. Follow up on customer interaction