Karim Yehia Wazery

Channel operation manager at Huawei Technologies Egypt

Maadi, Cairo, Egypt

JIt for trading and distribution

Oct 2023 - Present -1 yr, 8 months

Egypt , Cairo

Job Details:Creating the daily sales dashboard across all JIT vendors, analyzing the sales and inventory data, sharing the key findings and insights to the top management in order to support them taking actions and strategic decisions. Reporting the serials, sales and inventory data to all of JIT vendors. Following up and track JIT claims and credit notes with all vendors. Creating the monthly sales target, tracking and reporting the target achievement for each sales representative on daily basis.

Channel operation managerFull Time
Dec 2022 - Present -2 yrs, 6 months
Egypt , Cairo
- Job Details:Managing and replenishment the inventory through creating the distribution plan to our retailers. • Following up on the purchasing orders and the delivery and make sure to hit them before the timeline, • Creating reports and analyzing the inventory situation in order to help the organization to take affective actions and decisions. • Daily operation process to enhance the work efficiency and effectiveness. • Actively listened to customers, handled concerns quickly and escalated major issues to the top management. • Responsible for the operation, communication and requirements from our RHQ • Follow up on the targets achievement and push our distributors to achieve their targets and KPI' s before the timeline.
Channel operation specialistFull Time
Oct 2021 - Nov 2022 -1 yr, 1 month
Egypt , Cairo
- Job Details:• Managing and replenishment the inventory through creating the distribution plan to our retailers. • Following up on the purchasing orders and the delivery and make sure to hit them before the timeline. • Creating reports and analyzing the inventory situation in order to help the organization to take affective actions and decisions. • Daily operation process to enhance the work efficiency and effectiveness. • Actively listened to customers, handled concerns quickly and escalated rnajor issues to supervisor,

May 2020 - Sep 2021 -1 yr, 4 months

Egypt , Cairo

Job Details:• Resolve customer complaints through effective cornrnunication, providing accurate and complete information to assist with inquiries and redirected customers to appropriate resources and departments when necessary. • Provide primary customer support to internal customers. • Maintain customer satsfacton by addressing customer needs and resolving concerns. • Convince the customer to not port out our company and keep his post-paid line. • Offering advice, offers and assistance to the customer and paying attention to special needs,

Monthly hero achievement, on July 2022, at Huawei