KS

Karim Hesham Said

IT-Service Desk Engineer at Vodafone

Helwan, Cairo, Egypt

Work Experience

  • Data Network SpecialistFull Time

    Vodafone Egypt

    Jun 2019 - Present -6 yrs

    Egypt , Cairo

    • Data Network EngineerFull Time

      Vodafone

      May 2018 - Present -7 yrs, 1 month

      • Job Details:Data Network Engineer for Technology Department that is responsible for: - Design and implement access, core switching and routing to all Vodafone Egypt premises. - Support all Vodafone Egypt premises, Data Center and Retail connectivity. - Maintain Vodafone Egypt LAN/WAN connectivity. - Monitor and implement Retail stores end to end connectivity. - Upgrading data network equipment to the latest stable firmware releases . - Managing IT Data Network warehouses. - Managing monitoring systems such as Solar winds, Cacti, Cisco Prime Infrastructure and NAM. - Responsible for vendor management, project delivery and design documents. - Design and implement wired, wireless and OOB management networks. - Keep updated documentation for all systems on hand. - Hands in experience in Cisco Data Center Switches (N7K/5K/3K/2k series). - Hands in experience in Cisco devices (6500, 7200, 7600, 3900, 2900, ASR 9k). - Hands in experience in Cisco Wireless (4400/5500 WLCs, 1200/1400/2600/2700 APs). -Hands in experience in F5 Load balancing (LTM &GTM)
    • IT-Service Desk EngineerFull Time

      Vodafone

      Feb 2017 - Present -8 yrs, 4 months

      Egypt , Cairo

      • Education

        • BSC IN COMMUNICATION & Electronics in Communication

          Institute of Aviation Engineering and Technology (IAET)

          Jan 2009 - Jan 2014 - 5 yr

        Training & Certifications

        • F5 LTM

          Self study·2019
        • CCNA Wireless

          Self study·2019
        • SDWAN Fundamentals

          Self study·2019
        • Wireshark Fundamentals

          Self study·2018
        • Python for Network engineers

          Self study·2018
        • ITIL Foundation

          2018
        • CCNA R&S

          2018
        • CCNP R&S

          Self study·2017
        • MCSA

          Self study·2017
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