Karim Osman

Client Relations Manager

• Job Details:Build relationships with key employees among customers, create plans to address clients’ business needs, advise clients on creating profitable processes, schedule regular meetings with customers to ensure they are satisfied, act as point of contact for complaints and escalate issues.

Operation Director

• Job Details:Ensure all operations are carried on in an appropriate, cost-effective way, improve operational management systems, processes and best practices, purchase materials, plan inventory and oversee warehouse efficiency, maximized sales through effective merchandising, providing excellent healthcare advice and achieving notable customer service.

Team Leader Sales

• Job Details:Follow up the sales team and follow up the daily, monthly, semi-annual and annual target and record requests on the bank's system and review all requests submitted by customers through my work team and find solutions to problems and crises and train new sales personnel and develop current sales personnel and follow up files with the bank's branches and help the branches with their marketing in general.