Karim Moataz Saad
Credit & Collection Specialist at Telecom Egypt (sprint Egypt)
Warraq, Giza, EgyptWork Experience
Credit & Collection SpecialistFull Time
- Job Details:Responsibilities • Analyzed customer credit and payment patterns to optimize collections. • Worked with large datasets to track overdue accounts and improve reporting. • Utilized Excel and data visualization tools to generate financial insights
Bank TellerFull Time
Western union
Jan 2022 - Dec 2022 -11 months
Egypt , Giza
- Job Details:Responsibilities • Managed financial transactions, ensuring accuracy and compliance. • Processed customer transactions and assisted with account inquiries. • Provided excellent customer service and resolved client issues efficiently.
Customer Service CoordinatorFull Time
EGY Serv
Apr 2020 - Jan 2022 -1 yr, 9 months
Egypt , Giza
- Job Details:Responsibilities • Assisted customers by analyzing service-related data to identify trends and improve response time • Handled client inquiries and ensured prompt resolution of service-related issues. • Maintained customer satisfaction through effective communication and problem-solving.
Education
Bachelor's Degree in Bachelor of Financial and Administrative Sciences: Specialization (Accounting for Banks and Financial Institutions)
Zagazig University (ZU)Jan 2018