Karim Hesham Zaki

Telesales AgentFull Time

• Job Details:* Present financial products to clients over phone in order to meet customer’s needs * Initiate efficiently and professionally new customer accounts to increase revenues * Ensure the delivery of all the required documents in a timely manner to maintain accurate * Process all the incoming applications in order to meet productivity targets within products with effective turnaround time * Assess respective portfolio customers’ applications for cards while ensuring its alignmentwith the set policies and procedures for minimum checking criteria in order to mitigate bank’s risk and filter applications for credit assessment process * Upload all the incoming applications on T24 system to ensure efficient data base for respective portfolio credit applications * Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner * Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks

Project AdministratorFull Time

• Job Details:The Uber Bus project, it was just an idea that was applied in Egypt. The goal was to reach the idea of ​​Uber Bus to all Uber users and other customers of competing companies, and to provide the best service. Of course, the main work was on the driver from teaching him on the Uber program on the phone and teaching how to deal With the client from the behavior and the cleanliness of the car, and another part, which is the spread of the number of lines in Cairo, Giza, October..... etc., and follow-up of the program and correct errors