
Karim Saied Gabr
IT Service Desk Manager at Aman
New Cairo, Cairo, EgyptWork Experience
IT Support Lead EgyptFull Time
- Job Details:Managing SD team overall americana factories and offices
IT Senior Supervisor Service DeliveryFull Time
Ora Developers
Apr 2020 - Dec 2023 -3 yrs, 8 months
Egypt , Cairo
IT ManagerFull Time
DFC
Dec 2016 - Apr 2020 -3 yrs, 4 months
Egypt , Cairo
- Job Details:Planning and implementing the office needs according to head count and structure and work on the annual budget related to IT needs in cooperating with management team. • Purchasing IT supplies and office needs (Hardware, Software, Licenses...etc.) • Handling contracts with suppliers for any supplies or services to be used for head office and branch office in Damietta. • Maintain devices (Computers, Laptops, copy machines, servers) as technical support and software installations (Windows 10, Server 2016, Office365, Creating new users on domains and mail accounts). • Brands have previous work on Dell(Server&Laptops), HP(Servers&Laptops&Switches), Cisco(Routers&Phones), Lenovo(Laptops), Panasonic (Phone systems). • Assisting in digital marketing related to work needs and moderating the Facebook page for company and put the strategy of sponsoring budgets and dates according to business needs and campaigns.
Education
Bachelor's Degree in Computer Science
Modern Academy for Engineering and Technology (MIS)Jan 2006
High School - Thanaweya Amma
tawfikiaJan 2001
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Prince2 Foundation
Axelos·2021ITIL Foundation
Axelos·2013Human resources
AUC·2010