
Karim Essam younes
geely
6th of October, Giza, EgyptWork Experience
Service Advisor (automotive Engineer)Full Time
National motors Egypt
Jan 2021 - Present -4 yrs, 5 months
Egypt , Giza
- Job Details:Act as a liaison between the workshop and the vehicle owners. Take decisions about the service provided and inform the customer with all its details . Give the customers advices they need and respond to all questions and inquiries they ask about . Follow up the repair process with the workshop . Ensure that the service is provided to the fullest and that the customer is satisfied.
Workshop Engineering Team LeaderFull Time
- Job Details:Complete knowledge and usage of KPI system . Responsible for following up the technicians. Responsible for organization the flow of the cars in the workshop. Carry out testing to ensure that the service meet the high standards. Diagnosis using systematic approach including the use of a diagnostic tool with the vehicle control systems. Complete reports, job orders, and other documentation in a clear manner to communicate with the team. Take full responsibility for the quality of work
Education
Bachelor's Degree in Automotive engineering
Helwan UniversityJan 2019
High School - Other
Mobark khoulJan 2010
Achievements
Literacy of more than 100 people can not read and write
Languages
Arabic
FluentEnglish
Intermediate