Karim Ahmed Elnabarawi

Front Office Executive

• Job Details:Greeted and assisted over 100 clients daily with reservations, schedules, and equipment inquiries. Managed daily cash flow and booking software with 100% accuracy. Handled customer complaints diplomatically, improving satisfaction and retention.

Expert

• Job Details:Acted as the first point of contact for VIP guests, managing high-volume inbound calls and messages. Coordinated internal communication between departments to ensure smooth operations.

Administrative Officer

• Job Details:Oversaw documentation, filing, and scheduling for over 500 military personnel. Streamlined internal reporting processes and supported training logistics. Supervised junior staff in administrative tasks.