Karim El Mosalamy – Chief Operating Officer

Work Experience

EMPWR.

May 2021 - Nov 2021 -6 months

United Arab Emirates , Dubai

Job Details:Led a 6-man operation in a Harvard & WHO recognized health-tech startup to grow monthly revenue from 1750$ to 17500$ in 6 months. Managed operations, marketing, innovation, finance, and sales. - Increased quarterly profit margin by 76% through reorganizing business structure and strategy - Set a 6-month business plan and strategy, yielding 20-40% growth per month - Developed 360* marketing plans & World Federation for Mental Health campaign, attaining 3500 email subs, 5000+ organic SM followers, 1-5% engagement rate inc., and 70% ROI - Streamlined operations, increasing productivity by double and quality by 50% through scheduling, intra-departmental workflow, Gantt charts, and Clickup - Designed and implemented several innovative systems, including a podcast marketing system, MH data reporting social media system, and prospecting system - Conducted in-depth market research and designed 3 different MVPs, qualifying into the DMZ world-class incubator - Built one of the largest MENA podcasting & distribution networks, rendering a portfolio of 500k downloads and the 2 top MENA podcasts - Implemented improvements to CRM, increasing client retention by 70% and referrals

Brass Monkeys Studios

May 2019 - Jun 2020 -1 yr, 1 month

Egypt , Cairo

Job Details:- Handled and managed staff, clients, and communications in both offline & online platforms - Managed and created databases for marketing, sales, and CRM purposes - Designed incentivized customer forms & surveys, with 95% reported satisfaction on implementation - Fully managed front desk & 3 studio operations, including POS system & data, staff, itineraries, troubleshooting, and quality control - Set and achieved quarterly sales targets, ranging from 100,000 - 500,000 LE in subscriptions - Fully managed and secured 3 corporate events valued at 200k and 4 corporate deals including Orange, P&G, and Petrojet - Operated on Pipedrive, Mailchimp, and customer funnel, maintaining 25% conversion rate and 60% customer retention rate - Transitioned from brick and mortar to online COVID pivot, maintaining above 60% of overall sales target, 85% of our customer base, and above average customer satisfaction rating with transition - Designed incentive-based offers and sales assets, securing up to 50,000 LE in additional revenue

Bachelor's Degree in Managment Technology
German University in Cairo (GUC)
Jan 2020