KE

Karim Ebrahim

Customer service agent at Etisalat Global Services

Maadi, Cairo, Egypt

Work Experience

  • Customer service agentFull Time

    Etisalat Global Services

    Oct 2024 - Present -8 months

    Egypt

    • Back office agent uki.Full Time

      Majorel Egypt

      Jan 2022 - Mar 2023 -1 yr, 2 months

      Egypt

      • Job Details:Uber eats. *takes care of welcoming and managing customers. * providing technical and administrative support to solve difficulties, and correctly managing complaints
    • Senior content moderoterFull Time

      Bigo Tech.

      Jun 2018 - Aug 2021 -3 yrs, 2 months

      Egypt

      • Job Details:senior Content moderator. At bigo , like and imo . Responsibilities: *Check users live and punish the users make violation according to the company rules. *help the new comers by giving them introduction, training tips and tricks which is help them to do their roles with perfect way. *take evidence for any violation committed by users.
    • Customer Support AdvisorFull Time

      Raya Contact Center

      Mar 2017 - May 2018 -1 yr, 2 months

      Egypt

      • Job Details:customer service at mcdonalds kuwait - english que
    • Education

      • Bachelor's Degree in information system from future academy

        Future Academy

        Jan 2015 

      • High School - Thanaweya Amma

        lycee El horeya de maadi

        Jan 2008 

      Skills

      • Hard Work
      • Multi tasking
      • Customer Service
      • Monitoring

      Languages

      • English

        Fluent
      • Arabic

        Fluent
      • French

        Intermediate
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