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Karim Atef

Customer Support Advisor at Etisalat Global Services

Matareya, Cairo, Egypt

Work Experience

Etisalat Global Services

  • Back Office AgentFull Time

    Nov 2023 - Present -1 yr, 7 months

    Egypt , Cairo

    • Job Details:Back-office agent for Smiles account

  • Customer Support AdvisorFull Time

    Aug 2023 - Present -1 yr, 10 months

    Egypt , Cairo

    • Job Details:Working as a customer advisor for Etisalat global services " Emirates Smiles English and Arabic account"

  • Security GuardFull Time

    ASSC-The African Security Services Company

    Oct 2021 - Jun 2022 -8 months

    • Customer services agentPart Time

      Vodafone Egypt “888 Acc.”

      Oct 2021 - Dec 2021 -2 months

      • Receptionist and doctor assistantFull Time

        smart vet clinic

        Aug 2020 - Feb 2021 -6 months

          • Education

          • Bachelor's Degree in Law

            Ain Shams University (ASU)

            Jan 2022 

          Skills

          • Communication
          • Computer Skills
          • Computer Systems
          • Computer Programs
          • Graphic Design
          • Social Media
          • Customer Service
          • Agent
          • Call Center
          • Multitasking

          Languages

          • English

            Advanced

          Training & Certifications

          • English for effective communication

            The American university in cairo·2019

          • Graphic design diploma

            Russian culture center·2019
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