Karim Mohamed Atef

After sales service supervisor - (Mobile, Laptop & Accessories)Full Time

• Job Details:- Manage and improve after sales service department . - Maintain a good communication between service centers and collection points. - Improve service TAT and customer satisfaction. - Maintain high quality of customer service rate. - Build a short & long term plan. - Follow up the solutions of collection points complaints. - Monitor misuse cost of collection points & labor fees. - Visit collection points and monitor their service. - Carried out audit for after sales service in all branches. - Responsible about logistic process.

Customer Service OfficerFull Time

• Job Details:- Provide facilities to clients - Analyze financial statement (income – cash flow - Liabilities) - Analyze credit reports - Supervision of loans and Evaluate collateral - Follow-up and resolve clients’ requests and queries - Maintain high quality service of the bank - Control on facility risk

Senior Relationship OfficerFull Time

• Job Details:- Provide facilities to clients - Analyze financial statement (balance sheet - income - cash flow) - Analyze credit reports - Supervision of loans and e valuate collateral - Study client's credit history - Control on facility risk - Follow-up and resolve clients’ requests and queries - Maintain high quality service of the bank