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Karim Mahmoud Abdelwahab

Associate contact centre

Abu Dhabi, United Arab Emirates

Work Experience

  • Associate contact centreFull Time

    First Abu Dhabi bank- FAB

    Jul 2018 - Mar 2021 -2 yrs, 8 months

    Egypt , Cairo

    • Call centre executiveFull Time

      Abu Dhabi Islamic bank

      Apr 2015 - Jun 2018 -3 yrs, 2 months

      • Education

        • Bachelor's Degree in Low

          Cairo University (CU)

          Jan 2014 

        Achievements

        Awarded for best customer service representative by the CEO . Certificate of recognition Jan 2017 – outstanding Performance towards customers satisfaction and excellence, ADIB. Certificate of recognition March 2017 – outstanding Performance towards customer’s satisfaction and excellence, ADIB. Certificate of recognition June 2017 – outstanding Performance towards customer’s satisfaction and excellence, ADIB. Certificate of recognition 2016 – outstanding Performance towards customer’s satisfaction and excellence, ADIB. Achieved the best target for 2016-2017, was AED 30 and 34 million. However the required was AED 9 million.

        Skills

        • Customer Service
        • Banking Sector

        Languages

        • Arabic

          Fluent
        • English

          Fluent
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