Karieman Alaa

Call Center Agent at Vodafone

Qalubia, Egypt

Vodafone

Egypt

Job Details:Resolving issues by assisting customers with troubleshooting and resolving technical issues, billing disputes, or service interruptions. Handling complaints efficiently, aiming for quick and satisfactory resolutions while maintaining professionalism. Following up with customers when required, particularly if their issue requires escalation or further investigation.

M&K

Egypt

Job Details:Marketing and promoting properties, showcasing available properties for sale or rent to potential clients. Utilizing traditional and digital marketing methods to promote properties, such as websites and social media advertisements. Communicating with clients regarding available properties that suit their needs, responding to client inquiries and offering detailed information about properties, including location, size, design, and pricing. Arranging property visits and accompanying clients during property tours.

Top 5

Egypt

Job Details:Handling inbound and outbound calls, answering incoming customer calls, providing assistance and addressing queries or concerns. Making outbound calls to follow up with customers, promote products, or conduct surveys. Assisting customers with product or service inquiries, troubleshooting issues, and resolving complaints. Escalating complex issues to the appropriate department when necessary. Providing accurate information about products, services, pricing, or policies.