Karim Bahgat Mouris Ishak

Director of EventsFull Time

• Job Details:Collaborating with the relevant departments to better address client needs • Delivered service to customer locations within specific timeframes. • Used critical thinking to break down problems, evaluate solutions and make decisions. • Resolved problems, improved operations, and provided exceptional service. • Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote a safe working environment. • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. • Actively listened to customers' requests, confirming full understanding before addressing concerns. • Developed safe work habits and contributed to the safety of self and co-workers. • Coordinated logistics including mailing lists, invitations, collateral, and on-site event management. • Managed event budget, expenses, and invoice fulfillment. • Coordinated and directed organizing staff including scheduling, assigning turf, debriefing, and training. • Prepared, assembled, and distributed meeting materials. • Managed project changes and communicated implications with management and stakeholders. • Maintained annual competencies of technical skills. • Handled event budget allocations and reconciliations. • Managed vendor invoices within budgets and accounting procedures. • Communicated clearly and courteously with patrons and staff. • Developed event designs, timelines, and floor plans. • Prioritized and executed tasks in high-pressure, fast-paced environment. • Conducted follow up with clients to confirm services meet and exceed expectations. • Tracked expenses against budget and submitted timely invoices, following all Finance Department procedures.

Head of M.I.C.EFull Time

• Job Details:hared responsibility with the Managing Director for managing the sales and promotion of the company. • Lead the MICE team covering all aspects of the department including sales, proposal development, pricing, product, and operations Prepare annual strategy and budget plans Assist in the annual budgeting • Provide monthly sales and competitor reports on all sales activities. • Act as the main point of contact for VIP site inspections and familiarization programs • Develop relationships with key hotel partners, venues, AV & production companies, and other suppliers Attend local and international trade shows, sales trips and networking events where required representing the company. • Researching markets to identify opportunities for events. • Liaising with clients to ascertain • Ensuring insurance, legal, health, and safety obligations are adhered to. • Planning room layouts and the entertainment programmed, scheduling workshops • Selling sponsorship, stand/exhibition space to potential exhibitors/partners.

Event ManagerFull Time

• Job Details:Created event information and manage communication to successfully carry out events. • Delivered marketing materials to local community organizations and businesses through strategic grassroots marketing. • Worked well with fellow Associates, Supervisors, and Managers. • Performed manual labor tasks such as loading, unloading, lifting, and moving materials. • Developed strategies to eliminate gaps in service while improving efficiency and effectiveness. • Maintained and organized event technology equipment. • Managed all domestic and international travel coordination for the department. • Worked 3 to 5 events per month, primarily nights and weekends. • Tracked expenses against budget and submitted timely invoices, following all Finance Department procedures. • Updated and maintained standard crisis management reporting documents. • Treated guests with a sense of caring and individuality while effectively-identified specific needs. Met and greeted each customer with courtesy and great customer service. • Maintained good organizational skills through time management, setting priorities, and accurate paperwork. • Assigned and scheduled team members to specific duties.